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Verizon Fios Reviews

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About Verizon Fios

Verizon Fios Home Internet is a fiber-optic internet service that offers super-fast download and upload speeds. The service is provided over a 100% fiber-optic network, which allows for near-light-speed connection and fewer service interruptions compared to traditional broadband.

The fastest plan offered by Verizon Fios is the 2 Gig plan, which provides speeds of up to 2.3 Gbps. Other plans include the 1 Gig plan with speeds of up to 940 Mbps, the 500 Mbps plan, and the 300 Mbps plan.

One of the key benefits of Verizon Fios is the symmetrical download and upload speeds, which ensure smooth file uploads and high-quality video streaming without buffering issues.

Verizon Fios also offers bundle-and-save discounts if you enroll in auto-pay or bundle with Verizon mobile and TV plans. New users often receive special gifts, such as free Verizon Stream TV or discounts on Samsung home appliances at The Home Depot®.

Please note that availability may vary by location. It's recommended to check the Verizon website for the most accurate and up-to-date information.

Verizon Fios Pros & Cons

Pros of Verizon Fios Home Internet:

  • Fast and Reliable: Verizon Fios offers fast, reliable internet with speeds ranging from 300 Mbps to 2,300 Mbps, depending on the plan.
  • Symmetrical Speeds: Fios provides near-symmetrical download and upload speeds, which is beneficial for activities like video conferencing and gaming.
  • No Data Caps: There are no data caps on any Verizon Fios plans, ensuring unlimited data usage.
  • No Contracts: Verizon Fios does not require any contracts, providing flexibility in service terms.
  • Wi-Fi 6 Support: The service includes a next-generation Wi-Fi 6 router, ensuring high-speed wireless connectivity.
  • Low Latency: Fios offers ultra-low latency, which is ideal for smooth video connections and gaming.
  • Customer Satisfaction: Verizon Fios has high customer satisfaction ratings and is consistently ranked among the best internet services.

Cons of Verizon Fios Home Internet:

  • Limited Availability: Verizon Fios is only available in eight states plus Washington, D.C., with plans to expand to 25 states after the acquisition of Frontier.
  • Installation Fee: There is a one-time technician installation fee of $99, although it is typically waived for new customers.
  • Higher Cost: While the service is reliable and fast, it can be more expensive than some other internet service providers, especially for lower-speed plans.

Additional Notes:

  • Expansion Plans: Verizon is expanding its fiber footprint through the acquisition of Frontier, which will increase its coverage to 25 states.
  • Bundle Options: Verizon Fios offers better bundle options and perks compared to Verizon 5G Home Internet, including free streaming subscriptions and gaming bundles.

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Verizon Fios Customer Reviews (7)

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Taylor Davidson
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Jul 29, 2024
Robert Cleveland
Robert Cleveland
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Jul 29, 2024
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Walter McAdory
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Jul 28, 2024
David Walters
David Walters
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Jul 27, 2024
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Sebastian Dreher
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Jul 27, 2024
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Morten Hansen
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Jul 26, 2024
Fodor Albert
Fodor Albert
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Jul 26, 2024

Verizon Fios Customer’s Q&A

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Verizon Fios Features and Benefits

Verizon Fios Home Internet offers several key features and benefits:

  • Super-fast internet: Verizon Fios provides lightning-fast download and upload speeds. The fastest plan offers 940 Mbps download and 880 Mbps upload speeds. Lower price points offer 500 Mbps and 300 Mbps symmetrical plans.
  • 100% fiber-optic network: Unlike 5G, which is a wireless connection, Fios uses fiber-optic, micro-thin glass wires designed to carry digital signals, allowing for near-light-speed connection and fewer service interruptions.
  • No data caps: There are never data caps on Verizon Fios plans, allowing for unlimited internet usage.
  • Symmetrical download and upload speeds: A significant advantage of Fios is its symmetrical upload and download speeds, ensuring smooth file uploads and high-quality video streaming without buffering issues.
  • Bundle-and-save discounts: Greater monthly savings are available if you enroll in auto-pay or bundle with Verizon mobile and TV plans.
  • Regular promos for new users: New users often receive special gifts, such as free Verizon Stream TV or discounts on Samsung home appliances at The Home Depot®.
  • Transparent rates: The company is transparent with rates and doesn’t have hidden fees. However, ordering through the website is recommended to avoid an installation fee.

Please note that availability may vary by location. It's recommended to check the Verizon website for the most accurate and up-to-date information.

Verizon Fios Pricing

Verizon Fios offers several internet plans:

  • 300 Mbps plan: Priced at $34.99/mo. This includes up to 300 Mbps speeds and a router at no additional cost. The price is guaranteed for 2 years.
  • 500 Mbps plan: Priced at $59.99/mo. This includes up to 500 Mbps speeds and a router at no additional cost. The price is guaranteed for 3 years.
  • 1 Gig plan: Priced at $64.99/mo. This includes up to 940 Mbps speed and a router and Whole-Home Wi-Fi at no additional cost. The price is guaranteed for 4 years.
  • 2 Gig plan: Priced at $84.99/mo. This includes up to 2.3 Gbps speeds and a router and Whole-Home Wi-Fi at no additional cost. The price is guaranteed for 4 years.

These prices are discounted with Auto Pay & any Verizon mobile plan. Additional entertainment options like Netflix & Max, Disney+, Hulu, and ESPN+ can be added for $10/mo each. Please note, managing current 3rd party subscriptions may be required to avoid multiple subscriptions and corresponding charges.

Ordering online waives the $99 professional set up charge. Special gifts are also offered with each plan. For example, NFL Sunday Ticket from YouTube, a $449 value, or save $400 on Samsung home appliances at The Home Depot®.

Please note that availability may vary by location. It's recommended to check the Verizon website for the most accurate and up-to-date information.

Payment Method

Verizon Fios offers several methods for bill payment:

  • Online Payment: Customers can pay their bill online through the My Verizon website or app. Payments can be made using a bank account, credit card, or debit card. Online payments are processed instantly.
  • Auto Pay: This is Verizon’s automatic monthly payment plan. Your monthly bill is paid from the account of your choice: checking or savings account, debit card or credit card.
  • Pay in Person: If you want to pay your bill in person, Verizon can help you locate a payment location.
  • Pay with Your Remote: If you have Fios TV and are using the Fios TV Remote, you can pay with your remote.

Please note, managing your current 3rd party subscriptions, for example, Disney Bundle, or Netflix & Max, may be required to avoid multiple subscriptions and corresponding charges. This information is subject to change and it's always best to check the latest on the Verizon website.

Verizon Fios FAQs

FAQ

Verizon Fios Alternatives

Here are the top 10 alternatives to Verizon Fios Home Internet:

  1. AT&T Internet: Known for its fast internet speeds and affordable price. Offers great options for bundling with television and cell services.
  2. T-Mobile Home Internet: Offers competitive pricing.
  3. Comcast Xfinity: Provides a large selection of plans and speeds.
  4. Cox Communications: Offers custom plan options.
  5. Charter Spectrum: Known for affordable bundles.
  6. Google Fiber: Offers high-speed fiber internet.
  7. CenturyLink: Provides a variety of internet plans and speeds.
  8. Frontier Communications: Offers a variety of services including internet, TV, and phone.
  9. Optimum: Known for high-speed internet services.
  10. Suddenlink: Offers a variety of internet speeds and plans.

These alternatives offer a variety of services and plans that may suit different needs and preferences. It's always best to check the latest offerings on their respective websites.

FAQ

How To Open A Verizon Fios Account?

To open an account with Verizon Fios, follow these steps:

  1. Visit the Verizon Fios website.
  2. Check if Verizon Home Internet is available in your area.
  3. Choose your internet plan. Plans start at $35/mo. with Auto Pay & any Verizon mobile plan.
  4. Add your entertainment and save. Like Netflix & Max for $10/mo. Disney+, Hulu, ESPN+ for $10/mo.
  5. Pick the plan you love. Choose the internet plan that fits your needs. Streaming, gaming or working, rely on the 100% fiber-optic network.
  6. Add the perks you want. Choose what you love and save on all of it. Add Netflix & Max for $10/mo. Add Disney+, Hulu, and ESPN+ for $10/mo.
  7. Review the details of the plan and proceed to checkout.

After receiving your equipment, sign into My Verizon to get your Fios up and running with the easy step-by-step instructions. Self-Installation is a great way to set up your Fios Internet, TV and Phone service(s) when it's convenient for you. Verizon can mail you the equipment or you can pick it up at one of their Fios locations.

Please note, managing your current 3rd party subscriptions, for example, Disney Bundle, or Netflix & Max, may be required to avoid multiple subscriptions and corresponding charges. This information is subject to change and it's always best to check the latest on the Verizon website.

FAQ

Verizon Fios Return Policy?

The return policy for Verizon's Fios Internet service is as follows:

  • Customers may return any Equipment or Other Devices purchased from Verizon for any reason within thirty (30) days of purchase.
  • Defective Equipment may be returned within one (1) year of Equipment purchase or activation, whichever is earlier.
  • If Equipment is returned, it may be replaced with a new or refurbished item, or a refund may be provided for purchased Equipment.
  • Certain conditions may prevent the return of defective equipment or requests for repair or replacement Equipment.
  • When disconnecting service, to avoid an unreturned equipment charge, all Verizon Fios equipment must be returned within 30 days of the service disconnection date.
  • Verizon will send a prepaid return kit within 5 days to ship back any rented equipment free of charge when service is cancelled.

Please note that this information is subject to change and it's always best to check the latest return policy on the Verizon website.

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